How long is a license valid?

If you buy the plugin now you can use it for lifetime (without paying again). Support and updates are limited to one year, however the plugin will not be disabled after that year, so you can just keep using it.

Can I use the plugin on several websites?

One license is only valid for one website. However, we offer discounts of 20% on your second purchase & following.

To benefit from those discounts, please contact us after you purchased your first license.

If I don’t like it, can I get a refund?

We provide refunds if the plugin does not work on your site, and you gave us a chance to fix it (support is included in the Premium Plugin).

We do not provide refunds if you simply decide not to use it after purchase. The reason is that software products can easily be copied and not really be ‘returned’. We do not have any influence over what is done with the plugin after it has been downloaded. If we offered refunds in those cases, it would be possible to purchase the plugin, claim a refund, and keep using it.

It says my VAT number is not valid

Please ensure that you entered the correct name of your business, and the correct VAT number (including the two letters for the country code at the beginning).

You can also check if it is valid on the VAT site of the European Commission (fill the first two boxes on that page). There you can also double check under which name your business is registered. Please use that as business name when you enter it on our site.

If it shows as invalid on there also, please have a look at this section (or this section in German) to see possible causes.

Which icons do I get with the premium plugin?

Please have a look at this list.

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